SHIPPING AND TURNAROUND POLICY! Shipping method- USPS Priority All ready to ship items will be shipped within 7-14 business days from order, UNLESS personalization is chosen then it is 2-3 weeks! Due to the amount of high order volume and crazy weather conditions, Please allow 4-6 weeks not including weekends (even though I do work on weekends most of the time) for your order to be made! *** THIS MAY CHANGE! OCT 1ST forward will be considered Christmas orders and will be shipped by the beginning of December which is the reasoning for the shipping timeframe! I try my hardest to get them out as soon as possible but the FDA requires 72 hours for tumblers to cure after completion! Each item is handmade and made to order. T-Shirt Preorders take 7-10 business days to be made and shipped out immediately! I order the day preorder closes, I'm not responsible for my vendors TAT. While I strive for a 2-6 business day turn around, 4-6 weeks reflect the most updated turn around time as it may vary based on order volume. ALL SALES FINAL! NO RETURN-NO EXCHANGE! By ordering you agree to these processing and turnaround times! IF YOU NEED A RUSH ORDER- a $25 fee will be included in price. Due to me having to place you in front of other customers. Thanks for the understanding!

I am not responsible for any shipping delays once any item leaves my possession! All tumblers will come insured and it is your responsibility to contact USPS if there is an issue. Tracking will be sent once your item ships! When I print your label, I drop off same day. Please do not message me asking me when your item will ship if it is still within the shipping window! If there are any issues upon receiving your item. All packages are insured through the USPS. Sorry this is long winded, this is for my protection as a small business owner. My website does not allow for a lot of adjustments and when an influx of orders happen things can get very confused and cause delays. I appreciate all of you and I appreciate your support more than you know! XO-ELL

When it comes to purchasing anything online, the security question towers above everything else. My store’s overall cyber security is something we do not take lightly. All of your shopping here will be a fun and safe experience. If you have any difficulties in the checkout process, you can always shoot me an email to admin@rrozellescreations.com